Privacy Policy

Scope and responsible organisation

This Privacy Policy explains how WFI AG handles personal data in connection with winfilms.com under the Swiss Federal Act on Data Protection (FADP). It concerns this information and enquiry website, not an online shop or a subscription service.

WFI AG
Roetelistrasse 6
9000 St. Gallen, Switzerland
Email: info@winfilms.com
Telephone: +41 77 970 28 88

Contact enquiries

We receive the details you provide when you contact us: your name, email address, optional company and telephone number, selected brand or application, and message. We use them to answer your enquiry and handle the related correspondence. The contact form sends these details to sales@winfilms.com. General and privacy enquiries can be sent to info@winfilms.com. Please do not send payment details, passwords or other sensitive information.

Website usage information

When you access winfilms.com, the hosting server receives your IP address and technical request data. Access and error logs can contain the request time, requested page, response status, browser information and referring page. These data are used to deliver the website, investigate errors and protect it from misuse. We do not use these records for advertising profiles.

Cookies and necessary form protection

The contact page uses a necessary session cookie to validate form submissions and display their result. It is marked Secure, HttpOnly and SameSite=Lax. Form tokens expire after two hours. Spam protection uses a hidden field, a minimum completion time and submission limits. Temporary security records contain keyed hashes of IP addresses and submission counters, not message bodies. Counter windows last up to one hour; expired records are cleared during subsequent form access. This protection does not send form data to an external CAPTCHA service.

External services and links

The new website serves its images, fonts and scripts locally. It does not embed analytics tools, advertising trackers, social-media widgets, maps or external video players. When you choose to follow an external link or use an email or telephone link, the relevant service provider handles the resulting communication under its own terms.

Hosting and recipients

The website is hosted by Serverprofis GmbH in Germany. Hosting and email services process technical requests and contact messages to operate the website and deliver correspondence. Access within our organisation is limited to people who need the data to handle the enquiry or operate the services.

Enquiry handling and processing countries

The contact form delivers your message to sales@winfilms.com through the website’s hosting mail service in Germany. You can also send general and privacy enquiries to info@winfilms.com. Designated contacts handle enquiries in Germany and Switzerland; technical administration is handled from Germany. Your enquiry details and email address are used to respond and follow up on your request.

Website hosting in Germany and this enquiry handling mean that personal data are processed in Germany and Switzerland. Germany is a recipient country outside Switzerland. The Swiss Federal Council recognises Germany as providing an adequate level of data protection.

Protection against automated attacks

Requests matching known automated attack patterns are redirected to separate security endpoints used for website protection. Those endpoints receive the usual connection data, such as the IP address, browser information and the requested scan path. Contact-form message contents are not forwarded through these redirects. The security endpoints are hosted in Germany and managed as part of technical administration.

Retention

Temporary form-protection records use the short periods described above. Correspondence is retained for as long as needed to handle and follow up on the enquiry, meet applicable legal record-keeping requirements or establish, exercise or defend legal claims. Hosting-log retention is managed separately from form submission counters. The counter periods do not describe the retention of emails, hosting logs or their backups.

Data protection and security

Connections to this website use HTTPS. Form submissions are validated on the server, email recipients are fixed, and security records are stored outside the public website directory. These measures reduce misuse risks; no internet transmission or storage system can guarantee absolute security.

Your rights

Under the applicable conditions of Swiss data protection law, you can request information about whether and how we process your personal data, ask for inaccurate data to be corrected, and request deletion or restriction of processing. Where the statutory conditions are met, you can request delivery or transfer of your data in a commonly used electronic format. Contact info@winfilms.com to exercise your rights. We may need information to verify your identity. Legal obligations and statutory exceptions can limit a request.

You can also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) about data protection concerns: edoeb.admin.ch.

Changes to this Privacy Policy

We update this notice when this website or its data handling changes. Updated: 4 November 2026.